Privacy Policy | Luna Therapy Solutions

- Privacy Policy -

Effective Date: 04/22/2025

This Privacy Policy outlines how Luna Therapy Solutions, LLC ("we," "us," or "our") collects, uses, protects, and shares your personal information when you interact with our website and services. This policy applies to individuals who use our website, or services.

Information We Collect
When you visit our website or interact with us, we may collect the following types of information:

Personal Identification Information: Name, email address, phone number, and any other information you provide through forms or inquiries on our site.
Non-personal Information: Information about your use of our website, such as IP address, browser type, referring URLs, and actions taken on the website.

How We Collect Information
We collect information through the following methods:

Forms and Registrations: Information you provide when you fill out forms, such as for therapy inquiries or consultations.
Cookies and Tracking Technologies: Our website uses cookies and other tracking technologies to collect information about your browsing activity, preferences, and interactions on the site.

How We Use Your Information
The personal information we collect allows us to provide high-quality services and improve your experience. We may use your information for the following purposes:

To respond to your inquiries and provide services.
To improve the functionality and performance of our website.
To communicate important information about your sessions or services, including reminders or updates.
To comply with legal obligations or enforce our website policies.

How We Protect Your Information
We prioritize the security of your personal information. Your data is stored on secure servers, and access is limited to authorized personnel who are required to maintain confidentiality. While we take every precaution to protect your information, please note that no method of data transmission over the internet is 100% secure. We are committed to taking reasonable steps to safeguard your information.

Cookies and Tracking Technologies
We use cookies and other tracking technologies to enhance your website experience and analyze how you interact with our site. Cookies help us remember your preferences and provide personalized content. You can disable cookies through your browser settings, but this may limit your ability to use certain features on our site.

Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your personal data in the following situations:

With third-party service providers who assist us in running our business, such as hosting services, or payment processors. These third parties are required to keep your information confidential.
If required by law, such as to comply with a subpoena, enforce site policies, or protect our or others' rights, property, or safety.
In cases of emergency or where disclosure is necessary to protect your safety or the safety of others.

Third-Party Links
Our website may contain links to external websites that are not operated by us. We are not responsible for the content or privacy practices of these third-party websites. We encourage you to review their privacy policies before providing any personal information.

Do Not Track Signals
Our website does not respond to Do Not Track (DNT) signals from browsers.

How Long We Keep Your Information
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once your personal information is no longer needed, it will be securely deleted or anonymized.

Your Rights and Choices
You have the right to:

Access and update the personal information you have provided.
Request that we delete your personal information, subject to any legal obligations we may have.
Opt-out of receiving communications by following the instructions in the emails we send or by contacting us directly.

To exercise these rights, please contact us at the information provided below.

Individuals Under 18 Privacy
Our website and services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete that information as soon as possible.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any updates will be posted on this page with an updated "Effective Date." We encourage you to review this Privacy Policy periodically for any changes.

Contact Information
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us:

Luna Therapy Solutions, LLC
8603 Crownhill Blvd, Ste. 25
San Antonio, TX 78209
Phone: 210-960-7744
Email: tristyn@lunatherapysolution.com

By using our website and services, you consent to the collection and use of your personal information as described in this Privacy Policy.