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The American Counseling Association (ACA) Code of Ethics (click Here to view) and Luna Therapy Solutions, LLC Privacy Policy covers the collection, use, and disclosure of personal information that may be collected by Luna Therapy Solutions anytime you interact with Luna Therapy Solutions such as when you visit one of our websites, and/or when you purchase Luna Therapy Solutions products and services.

Please take a moment to read the following to learn more about our information practices, including what type of information is gathered, how the information is used and for what purposes, to whom we disclose the information, and how we safeguard your personal information. Your privacy is a priority at Luna Therapy Solutions, and we go to great lengths to protect it. By providing personal information to us or through our websites, you understand and consent to the collection, maintenance, processing and use of such information. Please read the following privacy policy before using this website or providing any personally identifiable information through this website. It will be assumed that if you provide us with any personally identifiable information that you have read and understand this policy. Some portions of this privacy policy may not apply to information that you provide voluntarily, or that we may obtain, through means other than our websites, such as, but not limited to, telephone or postal mail. Our websites are intended for users who are located in the United States of America. This privacy policy shall be interpreted under the laws of the United States.

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This privacy policy is part of the Luna Therapy Solutions website terms and conditions which governs your use of this website in general.

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What personal information do we collect from the people that visit our website or call our business?

When interacting with our site, as appropriate, you may be asked to enter your name, email address or other details to help you with your experience.

 

When do we collect information?

We collect information from you when you fill out a form, browse our website, or enter information on our site.

 

How do we use your information?

We collect your personal information because it helps us deliver a superior level of client service. It enables us to give you convenient access to our products and services and focus on topics of interest to you. We may use the information we collect from you when you register, fill out a form, navigate the website, or use certain other site features in the following ways:

• To improve our website in order to better serve you.

• To allow us to better service you in responding to your consumer requests.

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How do we protect your information?

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. 

 

Do we use ‘cookies’?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

 

We use cookies to:

• Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browsers are a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.

If you turn cookies off, some features will be disabled. It won’t affect the user’s experience that make your site experience more efficient and may not function properly.

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Third-party disclosure

Luna Therapy Solutions takes your privacy seriously. Luna Therapy Solutions does not sell or rent your contact information to other entities. Luna Therapy Solutions does not disclose any personal information to third parties without getting your written permission in advance. We do not sell, trade, share, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it’s release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety. 

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However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

 

Third-party links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. 

 

How does Luna Therapy Solutions handle Do Not Track signals?

Luna Therapy Solutions does not have the capability to respond to “Do Not Track” signals received from various web browsers.

 

Does Luna Therapy Solutions allow third-party behavioral tracking?

The www.lunatherapysolutions.com Website and Service contain links to other sites that are owned or operated by third parties. We are not responsible for the content, privacy or security practices of any third parties. To protect your information, we encourage you to learn about the privacy policies of those third parties.

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Wellness Counseling Center takes your privacy very seriously. Wellness Counseling Center does not sell or rent your contact information to other entities. Wellness Counseling Center does not disclose any personal information to third parties without getting your written permission in advance.

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International Transfer

Your information is stored by the companies on controlled servers with limited access and may be stored and processed in the United States or any other country where the companies agents are located outside the United States and choose to provide your PII to us, we may transfer your PII to the United States and process it there. Those who choose to access and use the service from outside the U.S do so on their own initiative, at their own risk and are responsible for compliance with applicable laws. 

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Integrity of Your Personal Information

Luna Therapy Solutions has safeguards in place to keep your personal information accurate, complete, and up to date for the purposes for which it is used. Naturally, you always have the right to access and correct the personal information you have provided. You can request a copy of your personal information and a summary of your interactions with us and support agents by contacting us. While Luna Therapy Solution strives to protect the security and integrity of sensitive personal information provided through this website, due to the inherent nature of the internet as an open global communications vehicle, we cannot guarantee 100% that information during transmission through the internet or while stored in our system or otherwise in our care, will be absolutely safe from intrusion by others. If you contact us by e-mail or a “contact us” form or similar feature on our website, you should be aware that your transmission might not be secure. A third party could view information you send by these methods in transit. Never send sensitive information (such as payment card information, social security numbers, employer identification numbers, passwords, or pin numbers) to us via e-mail or via a “contact us” form or similar feature on our website. We will have no liability for disclosure of your information due to errors or unauthorized acts of third parties during or after transmission. In the unlikely event that we believe that the security of your personal information in our possession or control may have been compromised, we may seek to notify you of that development. If a notification is appropriate, we would endeavor to do so as promptly as possible under the circumstances, and, to the extent we have your email address, we may notify you by email. You consent to our use of e-mail as a means of such notification.

 

Minors

Luna Therapy Solutions recognizes that parents, guardians, or other adults may contact us to inquire about services for the entire family including minors. We do not knowingly collect personal information from children under 18 years of age but because some information is collected electronically, it can appear to be the personal information of an adult and will be treated as such by this privacy policy. If a child under 18 submits personal information to Luna Therapy Solutions and we learn that personal information is the information of a person under 18 years of age, we will attempt to delete the information as soon as possible.

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Privacy Policy Changes

Luna Therapy Solutions reserves the right to change or update this privacy policy, or any other of our policies or practices at any time without notice. Any changes or updates will be effective immediately upon posting to this website. Under certain circumstances, we may also elect to notify you of changes or updates to our privacy policy by additional means, such as posting a notice on the front page of our website or sending you an email. We encourage you to review this privacy policy often for changes. If you have any questions or comments regarding our privacy practices, you may contact us at:

Luna Therapy Solutions, LLC
8603 Crownhill Blvd. Ste. 25
San Antonio, TX 78209
Phone: 210-960-7744
email: tristyn@lunatherapysolution.com

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