Please read this entire disclaimer notice before using this website, requesting or scheduling an appointment on this site, or relying on the content published within it or within any of our products. If you request and schedule an initial consultation, an in-person or teletherapy appointment from Luna Therapy Solutions we will assume that you have read and understand this disclaimer notice. For privacy information regarding this website please visit this page.

 

Outcome Disclaimer

Every effort has been made to accurately represent my services and their possible potential. Therapy is hard work and an individuals and a couples/relationships therapeutic outcome depends on the client’s desire, dedication, effort and motivation. A couples outcome is also determined by both of the individual’s willingness and desire to be in the relationship, as such there is no guarantee of your results. Major contraindications for doing a full course of couple/relationship therapy at Luna Therapy Solutions include anything that would block safe engagement between partners, ie. an ongoing affair, addiction and/or violence in the relationship. In the event I/we determine one or more of these contraindications is present they will be obligated to conduct a professional consultation and follow best practice protocol and make an appropriate referral.

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Now and then I find that a client may attend sessions reluctantly or determine therapy is not for them. Sometimes clients learn things about their situation and decide they would prefer not to proceed with couples’ therapy. In such cases, clients get little or no favorable results from their sessions.  Any and all forward-looking statements on the Luna Therapy Solutions website are intended to express our opinion of possible outcomes. Many factors will be important in determining your actual results and no guarantees are made that you will achieve similar results.

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Earnings Disclaimer

From time to time, I may suggest products and/or services to you. These recommendations are based on a belief that the product and it’s author will provide excellent and valuable information or service based on a review of that product, my relationship with that person, and/or previous positive experience with the person or company/agency whose product or service I am recommending. Luna Therapy Solutions does not offer or accept kickbacks, rebates, bonuses, or other remuneration for referrals. In some cases, however, there may be compensation if you decide to purchase a product through a site link. Always do your own due diligence before making any purchases and never purchase anything that you cannot afford.

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Limitation Of Liability

Luna Therapy Solutions is dedicated to advancing the well-being of individuals, couples and families. Luna Therapy Solutions respects the rights of those persons seeking assistance, and Luna Therapy Solutions makes reasonable efforts to ensure that our services are used appropriately. We adhere to the American Counseling Association (ACA) Code of Ethics.

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Confidentiality & Special Concerns

Information disclosed in session is confidential and may not be disclosed to anyone without written permission from you, the client.

 

However, law requires the following exceptions to client confidentiality:

Where there is suspicion or evidence of child or elder abuse,

Where there is reasonable suspicion that the client presents danger to self or other(s),

and by court order.

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If you choose to file insurance claims and you request a statement to do so, your statement and therapeutic notes will contain diagnosis. This information becomes part of the client record and your medical record in perpetuity. Confidentiality cannot be guaranteed in groups. In working with couples, free flow of information is imperative, consequently your therapist is advised not to hold secrets and will always endeavor to facilitate difficult conversations between parties and do so within ACA legal and ethical guidelines. I will work with you to help you achieve your goals yet Luna Therapy Solutions and I cannot make any outcome guarantees. Wherever children are involved, it is the policy of Luna Therapy Solutions to adhere to ACA legal and ethical guidelines and the Texas State Board of Examiners of Professional Counselors' legal and ethical guidelines, therefore Luna Therapy Solutions does not/will not side with or testify on behalf or against either parent.

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Link Information

I try to link only to other reputable websites that do not engage in improper business practices. When you are on the Luna Therapy Solutions website you may have the opportunity to visit, or “click-through”, to other websites, blogs, or other electronic media not operated by Luna Therapy Solutions. These sites may collect personal information about you or be a security risk. Luna Therapy Solutions does not control websites that are operated by these entities and is not responsible for the practices of the other websites. The privacy practices and policies of any linked websites are the sole responsibility of the other websites. We recommend that you review the privacy policy of any website that you visit from a link on this site.

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Cancellation, Re-Schedule, Refund Policy

Luna Therapy Solutions and its affiliated therapists and support staff are diligent about setting appointments that are convenient to the client and in alignment with best professional practice. When an appointment is scheduled, that time is reserved for the client. Luna Therapy Solutions requires a full 24 hours notice for cancellations or reschedules of standard weekly sessions.. If you choose, for any reason not to attend said sessions or choose to reschedule an appointment without providing 24 hours. advance notice, your full fee will be charged unless this involves an emergency.

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Disclaimer Notice Changes

Luna Therapy Solutions reserves the right to change or update this disclaimer notice, or any other of our policies or practices, at any time without notice. Any changes or updates will be effective immediately upon posting to this website. Under certain circumstances, we may also elect to notify you of changes or updates to our disclaimer notice by additional means, such as posting a notice on the front page of our website or sending you an e-mail. We encourage you to review this disclaimer notice often for changes. If you have any questions or comments regarding our disclaimer notice, you may contact us at:

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Luna Therapy Solutions
8603 Crownhill Blvd, Ste. 25
San Antonio, TX 78209
Phone: 210-960-7744
mail: tristyn@Lunatherapysolutions.com